Using subcontractors: who’s responsible for the VAT?
A business frequently uses subcontractors to fit bespoke storage units into its customers’ homes. HMRC is now claiming that the business is responsible for the VAT on the subcontractors' services. Are they right?

Subcontracted work
It’s common practice for kitchen design, double glazing, guttering, etc. firms to use subcontractors rather than, or in addition to, employees to carry out work for their customers. This can add a layer of complication to VAT accounting, as Marshalls Bathroom Studio Ltd (MBS) discovered when HMRC hit it with a VAT assessment for £22,000. MBS appealed against it. The dispute was considered by the First-tier Tribunal (FTT).
Paying for “a complete service”
The FTT identified the following as key factors in arriving at its decision. MBS’s marketing bumph offered its customers a “complete service” from design to fitting. For the latter it used a combination of employees and subcontractors. MBS is VAT registered but often the subcontractors it used were not.
When jobs were completed MBS invoiced the customer for a VAT-inclusive amount but did not show how much VAT the customer was being asked to pay. This was a breach of the VAT invoice regulations.
The invoices did include instructions for payment to be made part to MBS and part direct to the subcontractor. MBS only accounted VAT relating to the money it received from the customer and ignored payments made directly to the contractors. HMRC’s argument was that the value of MBS’s supply was the total amount paid by the customer including that paid to the subcontractors.
HMRC’s argument
HMRC said that the contract between MBS and its customers was for the supply of a fitted bathroom, i.e. it included the fitting services. To support this it pointed out that customers only dealt with MBS, for example, questions or complaints about the fitting had to be raised with it and not the contractors (although the contractors did any remedial work needed). Plus, it and not the customer chose which fitters did the work.
Reality check
It wasn’t difficult for the FTT to rule in favour of HMRC. It seems the only steps MBS took to separate its services from those of the contractors was to ask the customer to pay them direct and muddy the waters by issuing dodgy invoices. The reality was that customers were paying for MBS to supply a fully installed bathroom. The VAT liability follows the person/business who made supply and not the person who received payment.
Separation is possible
If a business wants to keep the cost of a job down by using VAT unregistered subcontractors, it’s possible if care is taken and the business::
- offers customers a list of recommended subcontractors, but doesn’t tie them to it
- shows the subcontractors’ charges as a separate item (if billing for the entire job) and include the subcontractors’ invoice which should ideally be addressed to the customer with the acting as no more than a handling agent
- makes it clear in the contract with the customer what is being supplied. There’s no need to mention the subcontractor other than perhaps to say that the fitting etc. work should be arranged direct with them and not with the business.
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